This energetic presentation will help attendees better understand themselves and others and how they manage conflict. Learning easy, yet key tips to navigating successfully through Critical Conversations.  We will learn what we have in common, and what our common goal is - as well as how we each deal with conflict. This includes:

·          Conflict Style evaluation

·         Conflict Resolution Power Tips

·         Learn & Practice the 3 Steps to Navigating Conflict

·          Watch out for EGO & Red Flags

·          Coaching vs Mediating

·          Learn to be a  Great Detective

Presented by: Lori Kawulok, Breakthru Consulting; Partner and Business Consultant

Sherri McKinnley of Rowan-Cabarrus Community College will also speak about the SPHR/SHRM Test prep course being offered

“The use of this seal confirms that this activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.”

“This activity, ID No. 354264, has been approved for 1 HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org."